Age UK has issued some excellent advice on how we can safely help older people in our family or neighbourhood. Here are five tips from Age UK for making their lives easier during this difficult time.

1. Keep in touch

Phone your older relatives and friends and ask if they need anything and let them know if they do, you can help out. And while you’re on the phone, why don’t you have a chat?

You could set up a rota with other family and friends to make sure someone is regularly giving them a ring to see if they’re OK.

This might also be a useful time to introduce older relatives and friends to technology that might prove helpful during this period, such as Skype or FaceTime. We’ve also written a guide to video calling.

2. Lend a hand

If you’re feeling well, why not offer to pick up shopping for an older neighbour or relative who might not be able to or is too worried to go to the shops? If you are helping someone who is self-isolating make sure you leave the shopping on their front doorstep, knock on their door and step back while you ensure they safely receive it. Make sure you stand 2 metres away from them at all times.

You could help an older person who lives further away from you and isn’t familiar with technology by doing an online shop for them. It’s worth checking before you offer to do so, though, as some services have suspended deliveries due to overwhelming demand.

3. Show you care

Why not make homemade cards (which is a great project to do with the kids), send a postcard, even post small gifts to keep people’s spirits up or just write a good old-fashioned letter to an older friend or relative?

Why not get creative with it? Share any pictures or videos of what you’re up to by tagging our Instagram or Twitter accounts, or emailing: stories@ageuk.org.uk.

4. Share these numbers

It can be helpful to know who you can call, especially if someone’s feeling isolated.

For practical information and advice, call Age UK Advice: 0800 169 65 65

For a cheerful chat, day or night, call Silver Line: 0800 470 80 90

Please note: as this is a very busy time, if you’ve contacted Age UK’s telephone befriending service, it may take a bit longer for us to match you up with a befriender.

5. Donate now

Demand for our vital services has increased rapidly. We need to raise £10 million to help keep our information and advice and friendship services running and deliver community support via local Age UKs.

You can make a donation to Age UK here